Shipping policy
Shipping Policy
We offer standard shipping to all 50 states in the U.S. and international shipping to selected countries.
- Shipping Carriers: We use USPS, UPS, and other trusted couriers to ensure your squishy toys arrive safely.
- Processing Time: Orders are typically processed and shipped within 1-3 business days after payment is confirmed.
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Shipping Time:
- Domestic (U.S.): Delivery usually takes 3-7 business days.
- International: Delivery may take 7-21 business days (varies by destination).
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Shipping Fees:
- Free standard shipping on orders over $59 (U.S. only).
- A flat rate shipping fee applies to orders under $59.
- Tracking Number: A tracking number will be sent to your email once your order is shipped. Please check your spam folder if you do not receive it.
- Address Changes: Please contact us immediately if you need to modify your shipping address before the order is shipped.
- Lost or Stolen Packages: We are not responsible for lost, stolen, or damaged packages during transit. If your package is marked as delivered but not received, please contact your local post office first.
- Customs Duties: For international orders, import taxes or customs duties may apply. These fees are the buyer's responsibility.
Thank you for shopping with us!